KOVIU Property Assurance
Privacy Policy
KOVIU proposes to collect only information needed to respond to enquiries, perform contracted assignments, administer reports and comply with applicable obligations.
Time to Value
Customers should receive clear notices about collection, use, access, retention, deletion and disclosure. Property photographs and reports should never be used in public marketing without appropriate permission. Final policy language must be reviewed for the applicable Kenyan data-protection requirements before launch.
Core principles
- Clear scope before work begins.
- Evidence retained according to a documented retention policy.
- Customer confidentiality and controlled access.
- Transparent fees, exclusions and third-party professional involvement.
- Correction of genuine factual errors without altering evidence to produce a preferred conclusion.
- Appropriate escalation when a matter is regulated or outside KOVIU competence.
Pre-launch verification
Company registration, domain status, applicable permits, tax obligations, professional boundaries, insurance and final policy wording must be confirmed with appropriate Kenyan advisers before launch.